Dodge Off Road Help Center

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What should I do if I need order-specific information?

For inquiries that require order-specific details, we recommend requesting to speak to a human agent who can provide the appropriate assistance. Our AI chatbot is available to answer general questions, but for specific order-related queries, an agent

What should I do if I need information about my order status or have an issue with my order?

If you have questions concerning your order status or encounter issues with your order, please request to speak directly to an agent. While our AI chatbot is capable of answering general queries swiftly, order-specific information and issues require

Can I purchase just a part of a kit, like the frame brackets from the shackle flip kit?

Unfortunately, we do not sell the shackle flip brackets separately. Our kits are sold as complete sets, and individual components are not available for purchase separately. We apologize for any inconvenience this may cause and wish you the best of lu

How are customer support inquiries handled?

All customer and technical support inquiries are currently managed through email or chat. This system enables us to serve more customers efficiently. For more information, please refer to the help desk section on our website.

Can I modify my order after it's placed?

While we are not able to change the options you selected on the website or invoice, we can make adjustments on the back end. If you need to ensure that a correct part is being shipped, please reach out to our support team to confirm the adjustments.

What is included in the long arms kit, and is it available without springs or coilovers?

We offer a bent long arms kit that includes the brackets, four long arms, joints, and necessary hardware. This option is ideal if your truck only has a leveling kit and does not require springs or coilovers.